Hello, I made a appointment to have this company look at my truck on a specific day. This outfit did not look at my truck for an entire six days after that and you can see why I am upset to begin with. I use this truck as a daily driver and this is why I made an appointment to streamline the whole process . Finally, they get the truck up in the air after they supposedly road tested it which I highly doubt. They claimed that it needs XYZ which I approved and another week went by due to one or another excuse while my truck was in there complex getting Driven out of the garage and parked outside in their tight parking space every single day and then brought inside at night. The reason why they do this is because it is in the ghetto and Needless to say things go missing, etc. These were all red flags that I should’ve seen right from the get-go. However, they have good reviews and I don’t know if they’re real or fake but I went along with it and the whole experience was very upsetting. Starting from the person at the front counter to me having to make constant phone calls to get updates . The whole process should go the other way around where the service writer contacts the customer and inform on the situation and gives recommendations etc. Furthermore, now my truck smells like gear oil. If you know what gear oil smells like. Absolutely disgusting and I cannot get rid of the smell . This can be caused by people stepping in and out of the truck with the gear oil on their boots and their elbows etc. There was some items listed on the checklist which they did not address on the same service call and I did not want to take my truck back there ever again, because truly I was traumatized with the situation. as you know, trucks these days cost a lot of money and to have this happen after you went by good reviews is truly disappointing and I want everybody out there to beware. This place deserves less than one star, and I think the reviews are not real. I am not going to post photos but you can go ahead and drive into their complex and you will get the feeling that I got also.