Riverside auto repair

I asked around in my Jeep group for recommended places for re-gearing, and was told about Premiere West Gears. For starters, the recommendation came from a highly reliable and knowledgeable guy in my Jeep group, but I still did my research and even called another shop. Another shop, that quite frankly, I would have trusted too, but their price was 37% higher than Premiere West. After reading all the reviews and also taking into account that being in business, you won't be able to please 100% of the clients, 100% of the time, but if you're able to please a very high percentage, then to me, that's the real deal. As these guys were working on my re-gear (Jeep XJ, 4.10 to 4.56), I was able to step into the garage and watch, and ask a few questions. They pointed out to me that the copper air line for my front locker was pinched. I examined it up close and decided that it needed to be replaced. Fortunately, Miguel said that there was enough time to get the part before his guys were done with the job. I thought, if I could pull this off by getting the part, I won't have to pay labor again to open up the differential to replace the copper line. I called on my little brother and he picked up the part at a local 4WD shop in Riverside, and delivered it within an hour. That is true customer service, not being nickeled and dimed for a little extra work. I had the Jeep out the very next day to Dishpan Springs and it performed flawlessly with the new Revolution gear set. Fyi these gears don't require the typical 500 mile break in period. Thank you Miguel and your shop personnel for being so accommodating and reliable. I will use these guys again if the need arises.

I asked around in my Jeep group for recommended places for re-gearing, and was told about Premiere West Gears. For starters, the recommendation came from a highly reliable and knowledgeable guy in my Jeep group, but I still did my research and even called another shop. Another shop, that quite frankly, I would have trusted too, but their price was 37% higher than Premiere West. After reading all the reviews and also taking into account that being in business, you won't be able to please 100% of the clients, 100% of the time, but if you're able to please a very high percentage, then to me, that's the real deal. As these guys were working on my re-gear (Jeep XJ, 4.10 to 4.56), I was able to step into the garage and watch, and ask a few questions. They pointed out to me that the copper air line for my front locker was pinched. I examined it up close and decided that it needed to be replaced. Fortunately, Miguel said that there was enough time to get the part before his guys were done with the job. I thought, if I could pull this off by getting the part, I won't have to pay labor again to open up the differential to replace the copper line. I called on my little brother and he picked up the part at a local 4WD shop in Riverside, and delivered it within an hour. That is true customer service, not being nickeled and dimed for a little extra work. I had the Jeep out the very next day to Dishpan Springs and it performed flawlessly with the new Revolution gear set. Fyi these gears don't require the typical 500 mile break in period. Thank you Miguel and your shop personnel for being so accommodating and reliable. I will use these guys again if the need arises.

I took my vehicle here because it was making a loud wailing noise from underneath. I dropped it off with no appointment. They were friendly and helpful, letting me know within an hour what the issue was with the differential. They had the parts in stock and fixed issue same day. Wow! What service. The price was compatible with small mom and pop shops, so why not take to the professional that only do driveline. I will definitely recommend to my friends.

One very happy customer here. I was in need of regearing my Jeep and this shop was recommended by a friend/customer. I asked for a quote, which was comparable and lower than some other shops I had looked into. I made an appointment and was in and out in about 3 hrs. Miguel and the guys are great to work with and very knowledgeable about what you need for your particular application.

They regeared my 2019 tacoma to 4.88s and got it done the same day🤙 They helped a lot and was well worth the drive from vegas.

Hello, I made a appointment to have this company look at my truck on a specific day. This outfit did not look at my truck for an entire six days after that and you can see why I am upset to begin with. I use this truck as a daily driver and this is why I made an appointment to streamline the whole process . Finally, they get the truck up in the air after they supposedly road tested it which I highly doubt. They claimed that it needs XYZ which I approved and another week went by due to one or another excuse while my truck was in there complex getting Driven out of the garage and parked outside in their tight parking space every single day and then brought inside at night. The reason why they do this is because it is in the ghetto and Needless to say things go missing, etc. These were all red flags that I should’ve seen right from the get-go. However, they have good reviews and I don’t know if they’re real or fake but I went along with it and the whole experience was very upsetting. Starting from the person at the front counter to me having to make constant phone calls to get updates . The whole process should go the other way around where the service writer contacts the customer and inform on the situation and gives recommendations etc. Furthermore, now my truck smells like gear oil. If you know what gear oil smells like. Absolutely disgusting and I cannot get rid of the smell . This can be caused by people stepping in and out of the truck with the gear oil on their boots and their elbows etc. There was some items listed on the checklist which they did not address on the same service call and I did not want to take my truck back there ever again, because truly I was traumatized with the situation. as you know, trucks these days cost a lot of money and to have this happen after you went by good reviews is truly disappointing and I want everybody out there to beware. This place deserves less than one star, and I think the reviews are not real. I am not going to post photos but you can go ahead and drive into their complex and you will get the feeling that I got also.

Took my F150 in to get re geared because I installed 35 inch tires, I told them to install new Seals and U-Joints on the rear end they did a good job but the front differential is where I had issues where they did not replace the seals or u joints in the front, After taking the truck home about 150 miles later i noticed it started leaking oil in the front I check it out and they did not replace the seals! I took the truck back to get fixed they call me and tell me the truck was ready I go pick it up and they charge me the for the U joints, seals and install. I told the guy the seals should have been replaced before hand that is what I paid for and they were not he removed the charge for the Seals. But I still I had to pay for the u joints and install If you plan on going here make sure to ask for all your old parts back and know what is getting replaced so you know you are getting the job done right!

Brought my 3rd Gen 4Runner in for gears and these guys took care of me. In and out in a days time and made it home to Northern California the same day. Couldn't recommend a better shop and crew to do gears at now.

10/10. I had a leaky seal on my 2018 GMC Sierra 2500HD and they were able to take it and get it taken care of without an appointment. they saved me over a thousand dollars from what the dealership would have charged me. I will be bringing my Jeep back here for a Re-Gear.

Where should i start? from the customer service to the actual job 10/10..Carlos was the person that helped me out from the start on getting my 4runner regeared from all the questions and text i had for him he was always there to reply back asap just kinda bummed he wasnt there when i got my runner geared i wanted to meet him and say thanks for all his help in person. Miguel very cool dude always willing to answer questions i had while they are working on my runner. Gained more knowledge about what im doing with my 4runner. Answered all questions and fortunate enough to hear some of his advice for the future on what i should do with my rig. The REGEARED like what you watch on youtube or read on forum “ Night and Day” Difference. Best decision that i went with 4.88 instead of 4.56. Car runs smooth and very light like its just driven off the lot.I am able to stay on the fast lane now on the freeway and not hold traffic and keep up with the speedy cars lol… So if you are planning on getting your truck Regeared “Go For It” you will not regret it!! Can’t wait to be back to Premier West Gear and work on some other stuff that Miguel and I talked about for the future….